Blaze will not sync

[ThomasCharles]

I have rebooted both my phone and the Blaze several times as per other posts. Bluetooth is on, yet, my Blaze still will not sync. I have never had a problem in the last year until now. Any ideas?

[AlejandraFitbit]

Hey there @ThomasCharles, welcome to the Community!

Thanks for troubleshooting this by yourself. If you are having issues syncing your tracker, I recommend taking a look at the Having trouble syncing? post and follow the instructions provided there.

I hope this helps, let me know the outcome. 

[ThomasCharles · Accepted solution]

I chatted with the good folks in the Help Center. I had to unpair, then again pair my Blaze. That worked. 

[Taz301]

Please help ready to sell my Fitbit if it won’t sync

[AlejandraFitbit]

Those are great news @ThomasCharles, I am glad to hear that your tracker is now syncing. If you need anything else, do not hesitate in posting it.

Now @Taz301, good to see you here. I would like to know if you have followed the instructions provided in my previous post? If you haven't, I recommend checking it and follow the steps provided there.

Hope to hear from you soon. 

[Sweetteelee]

Good morning. My Fitbit blaze is not syncing to my device. Last sync was 10/5. I've followed all the instructions (restart, unpair, re-pair, bluetooth on off and on again). I do notice this time on my bluetooth device selection listed is "Blaze" and "Blaze (Classic), that has never displayed before. Not sure what has changed. It finds my tracker but still doesn't sync. And I'm on a full battery. 

[Pantuso]

Having the same issues... un-paired my Blaze from my phone in the app, and now it will not reconnect.  Last sync was 10/6 for me.

[KoningToon]

I have the same problem. It was working all fine, till my OnePlus 6 phone got a F*^*&%^ng Google Android Update. I hate google. Any news?

[Lorenzo_London]

What worked for me (on a PC) was deleting the Fitbit App and re-installing.  The re-install gives you a "Sync Now" option.

[Sweetteelee]

Spoke with customer service this morning. They just did and update so try powering off your phone and back on again; then go through the syncing steps. 

Sent from Yahoo Mail on Android

[AlejandraFitbit]

Hey guys, hope you are doing fine.

It's great to hear that for some of you this issue has been resolved. If you need anything else, do not hesitate to post it.

Now for the ones that keep having problems, if you have already tried the instructions provide in the help article Having trouble syncing? and keep experiencing this, feel free to get in touch with our support team. For a faster response you can contact them via chat.

See you around. 

[Chidz]

This really stinks and is frustrating. My blaze will only sync when I am out of my house or workplace and only periodically. I’ve done all of the suggestions. Reboot. Restore. Resynce. Etc. seems the unit is junk after only several months of use

[Gfasulo56]

It tried this twice and each morning it will not sync.