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Blaze will not sync

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‎05-20-2018 10:10 - last edited on ‎05-21-2018 08:01 by Moderator Alum

‎05-20-2018 10:10 - last edited on ‎05-21-2018 08:01 by Moderator Alum

Fitbit Blaze will not sync to my phone, a Samsung Galaxy S9+. Will there be an update soon? The S9+ has been out for a while now, please make it a compatible device with the blaze. My Fitbit is pretty much useless right now!

 

 

Moderator edit: subject for clarity

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‎05-21-2018 08:04 - last edited on ‎05-27-2025 08:28 by Fitbit Moderator

‎05-21-2018 08:04 - last edited on ‎05-27-2025 08:28 by Fitbit Moderator

It's great to see you around @ajkron83.

Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices. The full list of compatible devices with confirmed compatibility can be found at this page.

If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models. A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.

Remember that you can always try the instructions provided in the Having trouble syncing? post.

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎05-21-2018 09:37

In response to AlejandraFitbit

‎05-21-2018 09:37

This was more of a reminder to update your list. As people upgrade their phones they expect their devices to upgrade compatibility shortly after. It has been over two months. Plenty of time for a software update to include new phones.

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