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Blaze won't hold a charge..help!

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‎10-31-2017 07:40

‎10-31-2017 07:40

My Fitbit Blaze won't hold a charge for longer than 5 hours.  All day sync, notifications, alarms, and always connected are all turned off...even heart rate monitoring. It still wont hold a charge with all of that stuff off...Is there anything I can do, or is it time for a new unit?  And is there anything Fitbit can to do help with replacement, or cost?

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‎10-31-2017 10:46 - last edited on ‎03-05-2025 07:19 by Fitbit Moderator

‎10-31-2017 10:46 - last edited on ‎03-05-2025 07:19 by Fitbit Moderator

Hello @DOHCtorB! 🙂 I'm glad to see you in the Fitbit Community Forums!

I'm sorry you're having such a bad experience with your Fitbit Blaze 😕 but I'll be happy to help you out with this.

Since the charge is not lasting for more than 5 hours when it should last for at least 5 days with a regular usage, I've gone ahead and escalated your case to the Support Team for them to take a look and see what could be going on and offer you with the best options to get you back on track.

Keep an eye on your inbox for further instructions and if you need anything else, let me know. I'll be happy to help you out!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎06-14-2018 17:24

In response to FerdinandFitbit

‎06-14-2018 17:24

Having a similar problem. My Fitbit Blaze is not holding the charge. Charged 3 times today and only lasting @ 2-3 hours.

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‎06-15-2018 07:21 - last edited on ‎03-05-2025 07:19 by Fitbit Moderator

In response to normarn722

‎06-15-2018 07:21 - last edited on ‎03-05-2025 07:19 by Fitbit Moderator

Hey @normarn722, a warm welcome to the Community.

I am sorry to hear that your Blaze isn't holding a charge. If you haven't checked our tips to make your battery last, I recommend taking a look at this post. After these tips test your Blaze and keep me updated about this.

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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