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Fitbit Blaze will not hold charge

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‎06-14-2018 18:54 - last edited on ‎06-15-2018 06:07 by Moderator Alum

‎06-14-2018 18:54 - last edited on ‎06-15-2018 06:07 by Moderator Alum

Not sure what else to do. I have reset Fitbit and did sync. Have also done update. My Fitbit Blaze will not hold charge. My mom has one and it holds a charge for 5 or 6 days. Help!

 

 

Moderator edit: subject for clarity

Best Answer
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‎06-14-2018 19:38

‎06-14-2018 19:38

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
  
Then  Do a Restart  
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1    
    
Also See this thread for  charging best practices. If you are not charging it correctly you could be damaging the battery        
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291


Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎06-15-2018 06:07

‎06-15-2018 06:07

A warm welcome to the Community @MalBro and @WendyB thanks for stopping by.

 

I am sorry to hear that your Blaze isn't holding a charge and would like to know if the instructions provided by our friend worked? Are you still having issues with your battery?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer