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Blaze won't hold a charge

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‎07-05-2019 21:49

‎07-05-2019 21:49

About a week ago my blaze stopped holding a charge. What's going on it seems that slot of people's stopped holding a charge about a week ago?

 

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‎07-19-2019 09:42 - edited ‎07-19-2019 09:44

‎07-19-2019 09:42 - edited ‎07-19-2019 09:44

Hello @Derikcall, welcome to the Fitbit Community forums. 

 

Thank you for this information about the trouble with the Blaze not holding a charge. The battery can last up to 5 days; because battery life is affected by use and other settings, actual results may vary.

 

Before considering other options, please make sure that you've followed the steps provided in this article: Can I improve my Fitbit device's battery life?

 

I was also informed that you already have a case created with the customer support team or that you already got in touch with them. I hope everything goes well.

 

Please keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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