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Blaze won't pair to OnePlus 2

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‎01-11-2020 07:42 - last edited on ‎01-12-2020 07:36 by Fitbit Moderator

‎01-11-2020 07:42 - last edited on ‎01-12-2020 07:36 by Fitbit Moderator

I am using one plus 2 phone but the blaze is not pairing any body will help me in this regard

 

 

Moderator edit: updated subject for clarity

 

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‎01-12-2020 07:38 - edited ‎10-08-2024 08:01

‎01-12-2020 07:38 - edited ‎10-08-2024 08:01

Hi there @Venkatanasuri, welcome to the Community Forums. 

Currently your OnePlus 2 isn't yet a compatible device as our team is working to optimize the Fitbit app and ensure its functionality with this model. 

There is a possibility that your Blaze can sync and while there isn't a guarantee that it'll always work, we can try to troubleshoot this situation together. If you've not done so, please follow the troubleshooting steps provided in the help article: Why can't I set up my Fitbit device? 

I hope this helps, let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-12-2020 07:38 - edited ‎10-08-2024 08:01

‎01-12-2020 07:38 - edited ‎10-08-2024 08:01

Hi there @Venkatanasuri, welcome to the Community Forums. 

Currently your OnePlus 2 isn't yet a compatible device as our team is working to optimize the Fitbit app and ensure its functionality with this model. 

There is a possibility that your Blaze can sync and while there isn't a guarantee that it'll always work, we can try to troubleshoot this situation together. If you've not done so, please follow the troubleshooting steps provided in the help article: Why can't I set up my Fitbit device? 

I hope this helps, let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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