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Blaze won't pair

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‎03-22-2017 02:22

‎03-22-2017 02:22

Dug my Blaze out of the drawer after not using it for a couple of months. Charged it. Went to pair, not playing! 

Phone is picking it up on Bluetooth. Getting a 4 digit code on blaze to enter and when I enter into phone it just keeps saying connecting and doesn't actually connect.

can anybody help please?

Thanks

Steve

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2 REPLIES 2

‎03-22-2017 03:03

‎03-22-2017 03:03

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

 

Check out the discussions forums and join in!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-24-2017 05:46 - last edited on ‎05-30-2025 09:51 by Fitbit Moderator

‎03-24-2017 05:46 - last edited on ‎05-30-2025 09:51 by Fitbit Moderator

A warm welcome to the Forums @Steve.F and @WendyB thanks for stopping by.

I would like to know if you keep having problems setting up your tracker? If you do, as recommended restart your Blaze and perform one more time the setup procedure from your Fitbit app by doing the following:

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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