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Blaze won't respond

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‎11-23-2019 02:44 - last edited on ‎11-25-2019 06:10 by Fitbit Moderator

‎11-23-2019 02:44 - last edited on ‎11-25-2019 06:10 by Fitbit Moderator

Hello. My Fitbit freezes and wants to turn on. only connecting to the charger helps. what could be the reason and how to fix it? Greetings.

Sorry for my english, I use a translator.

 

 

Moderator edit: updated subject for clarity

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‎11-25-2019 06:12 - edited ‎11-25-2019 06:13

‎11-25-2019 06:12 - edited ‎11-25-2019 06:13

Hi there @pawelm1991, welcome to the Community Forums. I'm sorry for the late response. Thanks for bringing this to my attention. 

 

I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 

 

Let me know if there's anything else I may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


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