Blaze won't set up again

[PrByTor]

So, I wanted to control my music via the Blaze, switched to Classic and it seemed to work.  For whatever reason, it (Blaze) seemed not to connect to my phone when wanting to use the GPS on the phone for exercising so decided to go back to non-Classic.  Kept getting an error that said there was an issue connecting to Blaze in the Bluetooth menu.  Decided to delete it all and start over.  It said that all unsynced data would be lost, but it had only been a few hours since last sync so I when ahead and deleted it from my account.  Now, after re-downloading the app, I go through the setup but right after the app says "We Found Your Tracker" I get "Bluetooth Issues"  tells me that if it's the first time seeing this message, hit cancel and try again.  I've done that, shutdown the Blaze, restarted BT and any combination of the lot.  I'm about ready to take a hammer to it and my phone.

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Community Forums @PrByTor! I'm sorry for the late response. Thanks for your efforts in troubleshooting this Bluetooth connectivity issue with your Blaze. 

While reading your post I was wondering if the mobile device you're syncing with is included in our list of supported devices? You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

If your phone is compatible, please try the following steps in order:

1. Remove your Blaze from the Bluetooth settings on your mobile device or any other phone you tried to set it up with.

3. Restart your Blaze.

4. Turn off other Bluetooth connections when not in use.

5. Plug it into the charging cable and open the Fitbit app.

6. Setup your Blaze

Give this a go and let me know the outcome, I'll be around. 

[PrByTor]

The Blaze was working with this phone. I believe I mentioned that. That I
wanted it to connect to my music player and had to set it up as "Classic".
After I did this, I figured it wouldn't connect to my phone GPS so I tried
to go back to regular mode. After many failed attempts, I decided I'd
delete it all and try from scratch. It wouldn't connect. It would connect
to the Classic mode, but the setup would not see it and kept giving me the
Bluetooth message. Since then, I wondered it if would re-connect to my old
phone (only had my new phone a few months). I had to re-setup the Blaze on
the old phone. It connected without problem. I've tried to connect it
back to the newer phone but keep getting the same message. I don't know if
I'm going to mess with it again. Because if I mess with it and it doesn't
work on either phone, I'm done with Fitbit stuff. I'm not going to spend
another $250 for a new FitBit. The way I have it connected right now works
but is not optimal.

Thanks for the reply.