06-18-2017 15:05
06-18-2017 15:05
When I turn off Messenger Notification in the app on a Droid Turbo 2 it with synch and stay off for about a day, then the Messenger notifications start coming back through and it will be checked again on the Fitbit app. What do I do??????
Best Answer
06-19-2017
04:19
- last edited on
05-14-2025
10:33
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-19-2017
04:19
- last edited on
05-14-2025
10:33
by
MarreFitbit
It's great to see you around @Deviousin10tion. Have you tried to paired the tracker as a new device? If you haven't, I recommend doing the following from your Fitbit app:
I hope this helps, let me know the outcome. ![]()
Best Answer06-20-2017 07:20
06-20-2017 07:20
I tried it again and still it will turn off the notification for 1 day then default back to on. This is overly annoying.
Best Answer
06-21-2017
04:14
- last edited on
05-14-2025
10:32
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-21-2017
04:14
- last edited on
05-14-2025
10:32
by
MarreFitbit
Thanks for the information @Deviousin10tion. Could you please tell me which phone you have? In the meantime, please check that it is in our list of compatible mobile devices.
Hope to hear from you soon. ![]()
Best Answer06-21-2017 04:20
06-21-2017 04:20
As mentioned above Droid Turbo 2 from Motorola, it is on the list of compatible devices.
Best Answer
06-22-2017
04:08
- last edited on
05-14-2025
10:32
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-22-2017
04:08
- last edited on
05-14-2025
10:32
by
MarreFitbit
Thanks @Deviousin10tion, please log out and log back in to your account. Then go to notifications and double verify that you have turn off this option, then perform a force sync by doing the following:
1. Tap the Blaze icon
2. Tap Sync Now
After this, restart your phone and your Blaze.
Let me know the outcome. ![]()
Best Answer