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Blaze won't swipe

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‎09-12-2017 07:40 - last edited on ‎11-09-2018 07:36 by Moderator Alum

‎09-12-2017 07:40 - last edited on ‎11-09-2018 07:36 by Moderator Alum

I love my Blaze.. have never had a problem with it until a couple of days ago. It won't swipe to the other screens... Will only stay on the clock. Anybody have the same issue?

 

 

Moderator edit: subject for clarity

jray2855
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1 BEST ANSWER

Accepted Solutions

‎09-12-2017 07:51

‎09-12-2017 07:51

Press and hold in the left and lower right button until your Blaze vibrates.

Press the left button to activate home screen, swipe from right to left, did swiping resume @jray2855 ?

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

View best answer in original post

Best Answer
5 REPLIES 5

‎09-12-2017 07:51

‎09-12-2017 07:51

Press and hold in the left and lower right button until your Blaze vibrates.

Press the left button to activate home screen, swipe from right to left, did swiping resume @jray2855 ?

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎09-12-2017 07:57

In response to wmchapman

‎09-12-2017 07:57

Thank you so much... Didn't realize you had replied.. was on live chat and they suggested the same.  Worked perfectly!!  Back in business.  Love my BLAZE!!

jray2855
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0 Votes

‎11-07-2018 11:21

‎11-07-2018 11:21

Yes I have the same problem and it happened recently.  I did try the solution that was offered/replied to you but it didn't work. 

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‎11-09-2018 07:37 - last edited on ‎07-07-2025 08:07 by Fitbit Moderator

In response to Blazewatch

‎11-09-2018 07:37 - last edited on ‎07-07-2025 08:07 by Fitbit Moderator

Hey @Blazewatch, it's great to welcome you.

I appreciate all the efforts in trying to fix this issue. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-22-2019 13:18

In response to wmchapman

‎12-22-2019 13:18

My Blaze is not charging or swiping right. I’ve tried restarting it several times. Immediately after it restarts I’m able to swipe right to the exercises and settings but then freezes again. I left it on the charger all night, but it didn’t  charge. It used to show a battery when it charged before; it isn’t doing that Anymore. 

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