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Blaze won't sync or update

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‎01-05-2017 23:47

‎01-05-2017 23:47

My blaze was working just fine then one day it stop syncing and won't let me even try syncing again says error or takes forever to sync but eventually never does sync . I have a ZTE Max pro Android can some one help me please 

Dimas
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‎01-06-2017 03:09 - last edited on ‎08-12-2025 08:36 by Fitbit Moderator

‎01-06-2017 03:09 - last edited on ‎08-12-2025 08:36 by Fitbit Moderator

It's great to see you around @Dimas. The reason why you might be having problems updating your tracker is because ZTE Max Pro is not a compatible phone. I recommend following the instructions provided in the How do I update my tracker's firmware? post and updating your tracker from a computer. Also, you can check our list of compatible mobile devices, check if you have a listed device and try the updating process from there too.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-09-2017 11:03

In response to AlejandraFitbit

‎01-09-2017 11:03

Well it usually did sync but out of nowhere it suddenly stop
Dimas
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