Blaze won't sync or update

[missmandybeth]

I've had my Blaze for 5 months. Now the clock is all wrong, it won't sync and the update says it's "loading" and then does nothing and stops. Help!

[Mlanclos]

Same here!  So annoyed at the moment!!!

[Rich_Laue]

We have several problems listed above. 

Some decided to remove their tracker from their Fitbit account, this will only add problems not fix any. 

Some say they can't symc

Some say they can't update, but haven't mentioned what they are trying to update

As stated above, the first thing to do is to remove the tracker from your phones BT setting screen. 

Step twois to make sure the app is up to date

Step three is to shut your phone off and restart

Step four is to shut your Blaze off through the settings menu.. It will mess the clock up but you say it already is. Restart by pressing any button. 

Now try and do a sync

[Kingzsheep]

Thank you so very much for posting this! It worked!!!

[SneakyRussian88]

I'm having the same issue. Clock is stuck and it won't sync or update. It also won't let me 'forget' the device through my iPhone.. so frustrating! Date stuck 4 weeks in the past. 

[Tntwest]

Did that but still having problems

[Bjones2]

Having the same issues, I forgot the device on the Bluetooth list and now it won't find it again

cant update the app or sync 

[Jwgroves6]

Same problem here. Dont waste your time calling their support number. Just spent over an hour on the line only to be told what I already knew, there is some sort of issue with thier app and the iPhone 10.2 update. 

[RonEllington]

I had to take the additional step of removing the app from my iPhone and re-installing but once I did that this seems to work now.

[Red128]

Forget device worked. Two days pulling my hair out.

Thank you world

[LizzyG01]

I have tried everything just to make it sync again. Forgetting the device on bluetooth made it sync again! I am so happy now but do not like how ofter my fitbit does not sync. I am just glad i came across your comment.

[Canamgal]

Forgetting the device solved my problem. I was able to sync and update!

[Gary5]

This solution is for IOS.  Need solution for Blaze syncing with Win 10 via Fitbit Web App. My Blaze is connected via USB cable but doesn't sync.  Very disappointing.

[Moni73]

thank you so much for posting!!!!!

[JeanTsung]

This worked for me! Thanks for posting this. 

[Fiterbitter]

Went to settings on the watch and noted that my Bluetooth classic was turned off. Fixed the problem.

[RADRACH82]

It doesnt work for Android though 😣

[Rich_Laue]

Thatd ok @RADRACH82 bluetooth classic has nothing to do with syncing and on iod isnt used at all.

[VicSham]

My battery was dead for about a month from non-use.  Now I can't get it to sync.  It says it is loading but never does.  What do I do?

[jeff4490]

Had the same problem with unable to sync to phone

Hold left button and lower right button until symbol appears.  Was able to sync to iphone once it was reset.  try that.

[rancho747]

this is happening everyday! I delete the app on the phone and then download it again. Very frustrating! It shows that it recognizes the Blaze but then just keeps spinning.