Blaze won't sync says bluetooth is off

[lostallmarbles]

My Blaze won't sync.  It says my bluetooth is turned off but it isn't.  I have not had this problem with my Blaze before.  It has synced with my computer and phone before.  It is my computer (windows 10) that is telling me this. 

Tricia 

[SteveH]

First thing to try when a fitbit misbehaves is a restart using the following procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

[lostallmarbles]

Thank you!  I will keep trying this.  So far, it has not worked. 

Tricia 

[Rich_Laue]

Have you restarted the computer yet, maybe it would be better to shutdown the computer.

At least turn Bluetooth off/on.