Blaze won’t sync time and date

[Bestala]

Bought a second hand blaze - everything is good with it but how do I sync it with my phone???

[DavideFitbit]

Hello @Bestala, sorry for the late reply and welcome to the Community forums. 

Thank you for your inquiry on how to sync your Blaze with your account. 

Please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app. For more information in how to sync your daily data using the Fitbit app in your phone, please check the information provided in this article: How do Fitbit devices sync their data?

In case you experience any trouble to sync your information, you can also follow the steps listed in this article: Why won't my Fitbit device sync?

Please let me know if you have further questions. 

[babigirl103172]

My Versa died so I broke out my old Blaze but the time will not sync.  I have rebooted it, uninstall the app, reset and nothings working. Its up to date and fully charged but still no change in the time. I have also checked my time zone and its correct but the Blaze is not.  Also on my Dashboard I don't have the gear icon either. Please help 

[DavideFitbit]

Hi @babigirl103172, sorry for the late response.  

Thank you for all the details you've provided regarding the difficulties you've experienced to sync your data. 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

Keep me posted on the outcome. 

[babigirl103172]

Thanks for your response, I figured out the problem it is now correct.

[DavideFitbit]

No problem, thank you for the update @babigirl103172. 😀 

[Tngal75]

I have the same problem, how did you fix it

[babigirl103172]

I had to keep uninstalling it until it caught up, weird but it worked. And
I mean Each time,ugh smh

[DavideFitbit]

Hello @Tngal75, welcome to the Fitbit Community forums. 

I'm sorry to see that you're experiencing the same problem to sync your time and date. Could you please confirm if you already tried all the troubleshooting steps mentioned here earlier? In Addition, please let me know if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app: Which phones and tablets can I use with my Fitbit watch or tracker?

Thank you for sharing your experience with this as well @babigirl103172. 

Keep me posted. 

[Tngal75]

Yes. It is fixed.Thank You

[DavideFitbit]

That's great news @Tngal75! Thank you for the update.