Blaze won't sync to Android phone - Fitbit Community

Blaze won't sync to Android phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

Zirbio1960

1 0 0

My Blaze will not sync with my Android for the past 4 days.

Moderator edit: updated subject for clarity

Best Answer

2 REPLIES 2

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17600

The usual things to try when you get syncing issues are:

restart phone
restart fitbit using this procedure: Help article: How do I restart my tracker?
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

Best Answer

Rich_Laue

58508 2160 28656

A couple more things to try.

Check for phone updates
Check for Fitbit updates
Go into phone settings / Apps / Fitbit / Storage / Clear cache
While in phone settings let's Force stop the Fitbit app. Swiping of screen will not shut down the Fitbit app.
Shut down phone, this is the only way to reset a hardware error.

For me one of my last points usually get me up and syncing.

Best Answer