Blaze won't sync with Samsung Galaxy Note 4

[jlpizmee]

The sync on the device has stopped working with my Samsung Galaxy Note 4. I've tried all of the troubleshooting steps. It was syncing fine until 12:05 p.m. today what's up?

[Aly1028]

This happened to me too if u figure it out let me know

[jlpizmee]

I figured it out. But I'm not sure exactly which Step worked. But here
goes first I turned off and on my Bluetooth and then open the Fitbit app
that didn't work so then I restarted my phone that didn't work I knew it
wasn't my phone because my phone was pairing with my other devices. So I
uninstall the Fitbit app, and reinstalled it with the Bluetooth off then I
turn the Bluetooth on still didn't work so then I did a restart of my
Fitbit a soft reboot if you will. It still didn't work so I took the Fitbit
off laid it over to the side on top of my phone and all of a sudden it
started working. Hope this helps LOL

[AlejandraFitbit]

It's great to see you around @jlpizmee and @Aly1028 welcome to the Community. Thanks for sharing the tips you tried to fixed the syncing inconvenience you were experiencing.  I would like to know if you keep having syncing inconveniences? If you do, I recommend following our syncing troubleshoot. After these steps the tracker should sync without a problem.

Let me know how it goes. 

[ChynaPoetic]

I  notified customer service directly that I was having this issue via Twitter AND spoke with them over the phone about two weeks ago to no avail.  Their solution was to purchase another Fitbit and they would give me a discount.  BOTH OF MY FITBITS PAIR TO MY CELLPHONE (One & Blaze) so there is no issue with connectivity.  As I explained to customer service, this did not start happening with my phone until the latest Note 4 os update.  It's not the devices.  There is an issue with Fitbit and the new Android operating system and it would be nice if Fitbit would look into this instead of suggesting people purchase new devices.

[Davejtuk]

You are not Alone.  I had a Note 3 that worked fine until my company upgraded me.  I crash most days.  I've tried resetting the Fitbit, uninstalling and reinstalling the app and usually one of these will work.  The only reliable way I've got at the moment is to use the USB charger into my laptop using the Fitbit app I downloaded from the store.

[Davejtuk]

Breaking news! Yeaterday, I was fiddling with my phone. I noticed the notifications were not enabled and I accepted all its requests to enable it. It has synced perfectly since. Perhaps aomebody else could advise whether this is a fluke or a fix?

[Viceroy]

Still unable to sync but I get notifications.

[Viceroy]

Tried these steps and it still doesn't sync.