Multiple trackers in one account

[Hawksnest3]

I just bought a charge 2 and a blaze.  Can I sync both to my iPhone?

Moderator edit: Subject for clarity

[ct-7567]

Hi @Hawksnest3 

Yes you can sync both to your iPhone. After you've synced one Fitbit to your phone when you go to you profile it will have a + button tap that and then sync the other one

Hope this helps!

[Hawksnest3]

Thank you so much!! I'm extremely technology challenged!!😊😜

Sent from my iPad

[Rich_Laue]

Before your able to sync @Hawksnest3 you need to set the device up if you havent done so yet

Simply go to the app storw and install the Fitbit software. Log into your account, then do an add device.

I believe the iOhone 4 is the earliest  that can sync

[AlejandraFitbit]

A warm welcome to the Community @Hawksnest3, @ct-7567 and @Rich_Laue thanks for stopping by.

As mentioned by our friends here, you can have both devices paired to your Fitbit account. Adding more than one Fitbit tracker to your Fitbit account might give you the convenience of switching between trackers since you need to sync them separately and don't wear them at the same time. But you can have them both without a problem. If you have any other inquiry about this, you can check our Can I use more than one Fitbit tracker with the same account? article.

Catch you later. 

[fitnfiftyish]

I've just found this thread whilst searching for an answer to my problem. I have two trackers linked to my account, a Blaze and a Charge 2. Neither of them sync particularly well with my phone (Android) whereas they both sync perfectly OK if only one in the account. I have to keep messing about turning off the BT, restarting my phone etc, to get them to sync properly. It also annoys me that the Blaze takes precedence over the Charge 2 for notifications. I wear the Charge 2 for daily use and the Blaze when working out so I don't get any notifications on the Charge 2, so it's a bit of a waste of time! I'd like to be able to set one of them as the "main" one in the account but you can't seem to do this.

Moderator edit: Format

[AlejandraFitbit]

A warm welcome to the Community @fitnfiftyish. Are you using the tracker separately? If you use your Charge 2 during the day, I recommend having the Blaze apart so it won't receive your notifications and only use the Blaze at the moment of working out. As recommended in my previous post, take a look at the Can I use more than one Fitbit tracker with the same account? article.

I hope this helps, catch you later. 

[fitnfiftyish]

Hello and thank you for your response, however, the article you referred me to clearly states that the Blaze takes preference over the Charge 2 when receiving notifications on Android - 

"WHERE WILL NOTIFICATIONS APPEAR IF I HAVE TWO TRACKERS? - 

The Fitbit app you're using determines where the notifications will appear:

• If you set up notifications using the Fitbit app for Android and your account has two trackers that can receive notifications, the notifications appear on one tracker only according to this priority: Fitbit Blaze > Fitbit Charge 2 > Fitbit Alta HR > Fitbit Alta > Fitbit Surge > Fitbit Flex 2 > Fitbit Charge HR > Fitbit Charge."

This means that I don't get any notifications on my Charge 2, even if it is nowhere near the Blaze, even if the notifications are turned Off on the Blaze and On on the Charge 2. This is why I'm disappointed! Notifications will only work effectively if you've got an Apple phone???? That's rubbish!

[Rich_Laue]

I get notifications on my Charge 2, and Alta HR, even though i also have the Blaze and Surge also connected. 

What i find is that the app shows the last tracker to sync as the active tracker.

My understanding is that in windows phones you can choose which tracker is active.

[fitnfiftyish]

Hi there, no, unfortunately on an Android phone you can only receive notifications on one tracker (as in my post above copied from the Fitbit website)  😞 I've tried every which way to make it work, the only way would be to delete the Blaze from my Fitbit account and only add it back in when I want to use it - a bit of a pain!