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Blaze won't sync

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‎09-04-2018 06:17 - last edited on ‎09-05-2018 05:05 by Moderator Alum

‎09-04-2018 06:17 - last edited on ‎09-05-2018 05:05 by Moderator Alum

I have owned a Fitbit product for just short of 6 years. I hate my Blaze. Never had issues with any other version of Fitbit. It was suggested that its more of an App issues with my phone. I've always had an Android phone, never had an issue with syncing data before I purchased. I hate the Blaze.

 

 

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‎09-05-2018 05:07 - last edited on ‎11-08-2025 08:00 by Fitbit Moderator

‎09-05-2018 05:07 - last edited on ‎11-08-2025 08:00 by Fitbit Moderator

Hey @PamU, it's great to welcome you.

Have you checked if your phone is in our list of compatible mobile devices? In the meantime, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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