Blaze won't sync

[kazlea63]

Hi, for the last month or so my Blaze doesn't sync it says ‘looking’. I have to shut down Blaze to get it to sync. Every time!

Moderator edit: subject for clarity

[HelenB81]

Hi, I literally can on here to ask the same thing.

my blaze won’t sync, constantly says ‘looking’.

I’ve turned the Bluetooth on my phone in and off and deleted and reinstalled the app and nothing. Even tried installing my blaze as a new device but obviously doesn’t find it when it starts ‘looking’ again. Very Frustrating! 

[AlejandraFitbit]

Welcome to the Community @HelenB81 and @kazlea63 it's great to see you around.

I appreciate all the efforts in trying to fix this issue. If your trackers aren't syncing, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

I hope this helps, let me know the outcome. 

[2THFRY]

This is happening to me as well. I have a Samsung S9 which is on the list. I have tried restarting my phone and blaze, went to phone settings and cleared cache with fitbit app, Ive uninstalled fitbit app and reinstalled it,  Ive unpaired my blaze and repaired. I'm missing every text message. The correct messaging app is checked in notifications. What else can I do?

[MarreFitbit]

Hi there @2THFRY, welcome to the Community Forums. I'm sorry for the late response. I appreciate you've taken the time to follow the tips and recommendations posted here in order to fix the syncing difficulties. 

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

[N4t3]

Same here except I have the s10. Everything is set up properly  but no texts coming thru 

[MarreFitbit]

Hello there @N4t3, thanks for jumping in here. 

Please note that the issue I mentioned above applies for Android users. I'm really sorry to hear you're going through this situation too. 

We hope to get you back on track soon. 

[Yossig]

We are now at the end of may 2020 and this issue is still not resolved.

I'm used to having the balze sync properly that I face the loss of data about every few days.

The watch stops synching and the only way I found out to be able to get it back to be detected 

by the application (android) is to poweroff the watch and turn it back on.

This way partial data gets synced but a lot is lost!

It seems that fitbit has changed the application and forgot about us the users with blaze and older models.  I already think it's time to move on to a diffrent company.  too bad as my wife and I use both fitbit watches and scales and were happy users for years.