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Blaze won't turn on

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‎07-03-2018 08:21 - last edited on ‎07-04-2018 04:40 by Moderator Alum

‎07-03-2018 08:21 - last edited on ‎07-04-2018 04:40 by Moderator Alum

My Blaze was stuck on logo screen, after restarting it several times with left and bottom right button now it won't turn on. I have tried the two buttons again but nothing putting it on charger it just gets super hot. Any ideas?

 

 

Moderator edit: subject for clarity

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‎07-04-2018 04:41 - last edited on ‎10-24-2025 15:11 by Fitbit Moderator

‎07-04-2018 04:41 - last edited on ‎10-24-2025 15:11 by Fitbit Moderator

A warm welcome to the Community @Roxannalm.

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

See you around. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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