07-31-2018
10:03
- last edited on
08-06-2018
07:54
by
AlejandraFitbit
07-31-2018
10:03
- last edited on
08-06-2018
07:54
by
AlejandraFitbit
I tried every combination of buttons but my Fitbit Blaze is not getting on. Please help me out!
Moderator edit: subject for clarity
Best Answer07-31-2018 13:34
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-31-2018 13:34
Welcome to the forums!
Need more information. Did you just buy it? If so it needs to charge for 2-3 hours and then needs to be set up
To download software or App
https://www.fitbit.com/start
To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873
If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1
If it was set up try a restart 3 times
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If not the above please give us more information
Wendy | CA | Moto G6 Android
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08-06-2018
07:54
- last edited on
11-08-2025
09:38
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-06-2018
07:54
- last edited on
11-08-2025
09:38
by
MarreFitbit
Welcome to the Community @ashishsha and @WendyB thanks for stopping by.
I am sorry to hear that your Blaze isn't turning on and would like to know if the instructions provided by our friend worked? Are you still having issues with your tracker?
Hope to hear from you soon. ![]()
Best Answer08-06-2018 13:57
08-06-2018 13:57
Hi there, I’ve had my blaze since last Christmas and it’s just stopped working, I’ve tried the reboot that was suggested on the forum to no avail, please can you assist me further ?
many thanks
Mick
Best Answer
08-08-2018
04:13
- last edited on
11-08-2025
09:14
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-08-2018
04:13
- last edited on
11-08-2025
09:14
by
MarreFitbit
Hey @Mickyd73, a warm welcome to the Community.
Thanks for troubleshooting this by yourself. Since the restart process you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted. ![]()
Best Answer