07-31-2018 10:03 - last edited on 08-06-2018 07:54 by AlejandraFitbit
07-31-2018 10:03 - last edited on 08-06-2018 07:54 by AlejandraFitbit
I tried every combination of buttons but my Fitbit Blaze is not getting on. Please help me out!
Moderator edit: subject for clarity
07-31-2018 13:34
07-31-2018 13:34
Welcome to the forums!
Need more information. Did you just buy it? If so it needs to charge for 2-3 hours and then needs to be set up
To download software or App
https://www.fitbit.com/start
To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873
If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1
If it was set up try a restart 3 times
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If not the above please give us more information
Wendy | CA | Moto G6 Android
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08-06-2018 07:54
08-06-2018 07:54
Welcome to the Community @ashishsha and @WendyB thanks for stopping by.
I am sorry to hear that your Blaze isn't turning on and would like to know if the instructions provided by our friend worked? Are you still having issues with your tracker?
Hope to hear from you soon.
08-06-2018 13:57
08-06-2018 13:57
Hi there, I’ve had my blaze since last Christmas and it’s just stopped working, I’ve tried the reboot that was suggested on the forum to no avail, please can you assist me further ?
many thanks
Mick
08-08-2018 04:13
08-08-2018 04:13
Hey @Mickyd73, a warm welcome to the Community.
Thanks for troubleshooting this by yourself. Since the restart process you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.