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Blaze won’t turn on

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Hi, I charged my Fitbit Blaze this morning but since I’ve taken it off charge it won’t switch on. I have tried putting it back on charge but screen stays black, can anyone advise me what to do? I’ve not even had it a year yet.

 

 

Moderator edit: subject for clarity

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Hey @Chooper, it's great to welcome you.

 

I appreciate the efforts in trying to fix this issue and would like to know if you have already contacted our support team, have they offered a solution for this?

 

Hope to hear from you soon. Robot Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hi,

Yes it is all sorted now thank you.

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I am glad to hear that @Chooper, if there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up! Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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What did you need to do to fix this issue? Mine won’t turn on and has been on the charger for days 

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Fitbit offered me a replacement however the following day it just turned itself back on, contact fitbit support for a replacement if it has been for days.

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Was there a hole in the charge contacts on back of the watch? Mine wont charge and saw there is a hole in one of my charging contacts!!

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No, my charging unit is fine, it strangely started working the following morning out of no where so I cancelled the replacement.

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