help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze won't turn on

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-16-2018 10:10 - last edited on ‎09-17-2018 04:46 by Moderator Alum

‎09-16-2018 10:10 - last edited on ‎09-17-2018 04:46 by Moderator Alum

My Blaze is fully charged and knocks on when I put it into charger. However, when I take it out it won’t knock on at all, tried resetting, still won’t work. Anyone have any tips please?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎09-16-2018 11:01

‎09-16-2018 11:01

Hi there. I have the same problem with my Fitbit Blaze. Have you received any assistance to rectify this problem ? 

Best Answer
0 Votes

‎09-17-2018 04:49

In response to DanineK

‎09-17-2018 04:49

Hey @Gary-w and @DanineK, welcome to the Community.

 

I appreciate all the efforts in trying to fix this issue. @Gary-w, upon checking with our support team, I was told that you already have created a case. I know they will be glad to help you out and provide you with a solution.

 

@DanineK, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes