09-19-2018 09:24 - last edited on 09-20-2018 06:09 by AlejandraFitbit
09-19-2018 09:24 - last edited on 09-20-2018 06:09 by AlejandraFitbit
Blaze is all of a sudden completely dead. Won't turn on, doesn't start when charging and wont restart either.
Moderator edit: subject for clarity
09-19-2018 10:52
09-19-2018 10:52
Welcome to the forums!
Sounds like you have tried everything.
I would contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
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09-20-2018 06:12
09-20-2018 06:12
Welcome to the Forums @KLaRock15 and @WendyB thanks for stopping by.
I appreciate all the efforts in trying to fix this issue. Since the instructions you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.