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Blaze won't turn on

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‎09-20-2018 10:29 - last edited on ‎09-21-2018 08:57 by Moderator Alum

‎09-20-2018 10:29 - last edited on ‎09-21-2018 08:57 by Moderator Alum

My Blaze will charge but will not work, turn on in the wrist band. I have tried to use the button method to restart with no luck. Any updates on how to fix this issue?

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‎09-21-2018 08:58 - last edited on ‎05-28-2025 08:50 by Fitbit Moderator

‎09-21-2018 08:58 - last edited on ‎05-28-2025 08:50 by Fitbit Moderator

A warm welcome to the Community @ctpierce.

Thanks for troubleshooting this by yourself. Can you please confirm that these are the steps you did in order to restart your tracker:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Hope to hear from you soon. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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