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Screen will not turn on

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‎09-20-2018 10:43

‎09-20-2018 10:43

 My blaze will sync, vibrate, and green lights are on but, the actual screen itself will not turn on. Have tried resetting the device many times, turning n and off where the green lights go off then back on, and cleaning it. Is there anything else I can do? Costume service with Fitbit told me they could NOT do anything for me but give me 20 percent off my next buy. PLEASE HELP!

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‎09-21-2018 09:03 - last edited on ‎05-28-2025 08:28 by Fitbit Moderator

‎09-21-2018 09:03 - last edited on ‎05-28-2025 08:28 by Fitbit Moderator

Welcome to the Community @LESLEYSNIDER201.

I appreciate all the efforts in trying to fix this. It's great to hear that you contacted our support team and that they offered you a discount. If you are interested in using that discount, I recommend taking a look at this page, where you will be able to compare all of our trackers. Maybe there's one that meet your needs. Also, I suggest taking a look at our warranty policy

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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