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Blaze won't turn on

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‎08-14-2019 18:43 - last edited on ‎08-16-2019 13:29 by Moderator Alum

‎08-14-2019 18:43 - last edited on ‎08-16-2019 13:29 by Moderator Alum

I stop using my Blaze for a couple months so when I wanted to start using it again I put it in the charger and gave it a day to charge.

 

When it was in the charger the screen is on and I can scroll through the pages, but when I take it out of the charger the screen turns off and will not turn back on. I would really like to get this fixed I do not have enough money to get a new one but I need my Fitbit.

 

Plz help me resolve this.

 

 

Moderator edit: subject for clarity

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‎08-16-2019 13:31

‎08-16-2019 13:31

It's great to see you around @Gracenic.

 

If your Blaze isn't turning on, I recommend restarting it by following the instructions provided in the help article: How do I restart my Fitbit device? and test it.

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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