01-23-2020 17:02 - last edited on 01-24-2020 08:39 by MarreFitbit
01-23-2020 17:02 - last edited on 01-24-2020 08:39 by MarreFitbit
I shutdown my blaze this morning to get the time to reset. It is 100% charged and I have the green lights on the back. But I can not for the life of me get it turned back on!
Moderator edit: updated subject for clarity
01-24-2020 09:06
01-24-2020 09:06
Hi there @Ashtonn, welcome to the Community Forums. Thanks for the details provided about your Blaze's behavior.
If you haven't done so yet, please restart your Blaze by following the steps below:
Give this a go and let me know the outcome.
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01-24-2020 13:30
01-24-2020 13:30
01-24-2020 13:36
01-24-2020 13:36
Hi there @Ashtonn, thanks for getting back.
Please press those button as describe above, until you see the Fitbit logo on the screen. Then, let go of the buttons.
Let me know the outcome.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
01-28-2020 09:14
01-28-2020 09:14
Mine is doing the same thing and will not reset with the steps above. Green lights are flashing on the back. Nothing shows on screen when docked in charger either. Any suggestions??
01-28-2020 09:18
01-28-2020 09:18
It was working before I shut it down but the time was off and it would not sync up.
01-31-2020 10:25
01-31-2020 10:25
I have the same issue with my Blaze. It blinks while it is on the charger and dead when it is in the watchband - can't get the logo after holding the left and bottom right buttons. Any ideas before I switch products?
01-31-2020 11:05
01-31-2020 11:05
Same problem. I assumed it was not charged, so I charged it overnight, no change. I tried the suggestion about the let button and the bottom right button, it didn’t seem to work, but after trying it again for 30 seconds, my Fitbit symbol came up but the screen seemed frozen. So I did the 2 buttons again and finally had success, what surprised me was my Fitbit was barely charged after charging it overnight. I have it on the charger now and I will have to sync again as it had yesterday’s date on it. Very strange but I see others have this issue,too. I hope this resolves it and helps someone else, too.
02-14-2020 23:51
02-14-2020 23:51