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Blaze won't update

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‎01-30-2017 04:42

‎01-30-2017 04:42

Hi, I am on iOS 10.2.1. Received software update notification today. The update has been downloaded, but the progress bar on the Blaze has been stuck at about 30% for the last half hour or so

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4 REPLIES 4

‎01-30-2017 05:12

‎01-30-2017 05:12

found the solution here

 

Important to mention however that a WARNING sign appears on the Blaze at the time of the bluetooth link cut off

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‎02-06-2017 06:07 - last edited on ‎04-08-2025 08:34 by Fitbit Moderator

In response to AmitKFit

‎02-06-2017 06:07 - last edited on ‎04-08-2025 08:34 by Fitbit Moderator

Hi there @AmitKFit. Welcome to the Fitbit Community and thanks for letting us know what was going on with your tracker at the moment of updating it.

Anything else you may need, let me know! 🙂 Happy stepping!

Ferdin | Community Moderator, Fitbit

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‎02-06-2017 06:32

In response to FerdinandFitbit

‎02-06-2017 06:32

I am facing consistent issues in being able to sync my Fitbit Blaze with my iPhone using iOS 10.2.1

Anybody facing similar problems?
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‎02-07-2017 05:21 - last edited on ‎04-08-2025 08:34 by Fitbit Moderator

In response to AmitKFit

‎02-07-2017 05:21 - last edited on ‎04-08-2025 08:34 by Fitbit Moderator

Thanks for getting back @AmitKFit!

If you're having problems syncing your tracker, have you tried by any chance to restart it? You can do this by pressing and holding the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and refresh the bluetooth connection. Also, rebooting your phone can help or just turning the bluetooth off and back on.

Try to sync it after the restart and let me know how it goes!

Ferdin | Community Moderator, Fitbit

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