Blaze wont turn on

[SadhanaRaj]

My Blaze wouldn't turn on. I left it on charge for an entire day and it still wouldn't display or show anything at all. I have tried restarting the device multiple times .. it just vibrates each time for few seconds but doesn't light up/work. Could someone help?

Moderator edit: subject for clarity

[WendyB · Accepted solution]

I would contact support. Please let them know you have restarted it several times

http://help.fitbit.com/?cu=1

[AlejandraFitbit]

It's great to see new faces @SadhanaRaj, welcome! And @WendyB thanks for stopping by.

First of all, thanks for troubleshooting this by yourself. I would like to know if you followed our friend's recommendation and get in touch with our support team? Did you receive a solution from them?

Hope to hear from you soon. 

[SadhanaRaj]

Thank you ladies @WendyB and @AlejandraFitbit for your suggestion ! I did speak to the customer support and they are sending me in a replacement device !!  Yayieee .. But I feel so lost without my FitBit!! Thanks a ton ladies ! 

[AlejandraFitbit]

Those are great news @SadhanaRaj, I am glad to hear that you will be receiving a replacement. At the moment of receiving you can follow these steps from your Fitbit app to set it up:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

If you need anything else, do not hesitate in posting it.

Happy stepping! 

[WendyB]

Yeah! You will be back in no time!