Blaze, workout exercise option gone after update

[DinahMcL]

Hi, I have seen others have had the same problem and I have tried to follow the steps to resolve but cannot see the exercise tracking option on the account page of the app. Can someone help me please?

[FerdinandFitbit · Accepted solution]

Hi @DinahMcL 🙂 Good to see you in the Community!

In order to be able to add the workout option back, on your app, go to the  Account section at the bottom right corner. Then, tap on the Blaze which should appear all the way at the top underneath your profile. Scroll down to "Exercise Shortcuts" and here remove/add workout again and sync your tracker to see it reflected.

Let me know if you need more help with this!

[Rich_Laue]

Some have said they needed to do it through the website. 

[bluesky142]

This fixed it for me! Thanks

[BeaJay]

I have an android. I followed your instructions but I couldn't remove anything. Workout still shows on exercise shortcuts. Is is something different for Androids?

[Lrnyc77]

I just did the recommended update for my blaze and when I went to my class at the gym today and tried to use my workout tracker under exercise as I always do it was gone! I need it back! Can anyone help.

[Rich_Laue]

I've moved your post to the main thread on this subject.. You simply need to ew add it.. See instructions anove

[SunsetRunner]

I tried that and it didn't work!!! Any other suggestions?

[BeaJay]

I still can't get the workout option back. I went to the web snd didn't see shortcuts for exercises. Am I missing something? Not really computer savy.

[SunsetRunner]

I got it...had to log into Fitbit through website add it back on!  Thanks!!

[BeaJay]

How did you do it? I couldn't see how to add it.

[DHawk]

That worked perfect! Thanks

[DHawk]

@FerdinandFitbit thanks that worked perfect!

[FerdinandFitbit · Accepted solution]

@DHawk @SunsetRunner @bluesky142 yay! I'm glad it worked for you! 😄

@BeaJay, no worries 🙂 The only thing you need to do when you're on your PC is to click on the gear icon, then click on "Device" on the left column (or click here to go there directly) and scroll down to where it says "Exercise shorcuts" and here make sure to add "Workout" and make sure to sync your tracker afterwards.

Let me know if you need more help.

[BeaJay]

Thank you for your help. My workout option is back.

The nicest place to be is in someone's thought, the safest place to be is in someone's prayers and the very best place to be is ......in the hands of God.

Sent from my iPad

[3msmama]

Under the exercise tab, after elliptical, there used to be an exercise tab I would go to log workout classes at the gym, it has disappeared with the new upgrade. Any suggestions how to track a workout that isn't biking, running, etc?

[Rich_Laue]

@3msmama I've moved your post to the main thread on this subject, a search is wonderful,. Please see above for your answer. 

[FerdinandFitbit]

I'm super glad that it's not working for you @BeaJay 😄

@Rich_Laue, thanks for pointing @3msmama here. 

@3msmama, please take a look at my post above which should take care of it.

Let me know if you still need more help!

[SunsetRunner]

I couldn't fix it using app. I had to go online and go to the blaze option at top right hand corner then scroll done to exercise shortcuts. I unchecked workout then checked it again. Then my blaze and App Synced..then workout option was on blaze again!

[FerdinandFitbit]

Yay! I'm glad to hear that you were able to get the Workout option back in your exercises list @SunsetRunner.

If you ever need more help, be sure to let me know. I'll be happy to help you! 🙂