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Blue thermometer on display

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‎01-04-2020 11:23 - last edited on ‎01-05-2020 14:33 by Fitbit Moderator

‎01-04-2020 11:23 - last edited on ‎01-05-2020 14:33 by Fitbit Moderator

My Blaze screen is showing a thermometer in front of a triangle; color is blue. I assume that means cold but the Blaze is on my wrist and the house temperature is 70 degrees. So, what gives? This product is starting to give me more trouble than it’s worth.

 

Moderator edit: Subject for clarity 

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‎01-05-2020 14:33

‎01-05-2020 14:33

Hello @Rod_Rudders, welcome to the Community Forums!

 

Thanks for bringing this to my attention and the details that were shared in your post, I totally understand how frustrating this matter can be for you. To better assist you, can you please let me know when was the first time you experienced this situation? If you haven't already done so, please restart your Blaze following the next steps and let me know if the issue persists:

 

  1. For Fitbit Blaze, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. 
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 

 

Keep me posted.

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