help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth LE pairing lost

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-24-2016 05:41

‎03-24-2016 05:41

Okay, well I didn't 'lose' Bluetooth pairing. I accidentally un-paired it to my phone. I have no idea how to get it back without performing initial setup again. I don't really want to do that.

 

Is there any other way?

 

As a note, I still have it paired and connected via Bluetooth Classic. But I'd also prefer to have it connected via the Bluetooth Low Energy. Ya know. To save battery - and to not always have to have it connected via Bluetooth classic.

 

Thanks in advance.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎03-24-2016 05:54 - edited ‎03-24-2016 08:12

‎03-24-2016 05:54 - edited ‎03-24-2016 08:12

@czarcasm wrote:

Okay, well I didn't 'lose' Bluetooth pairing. I accidentally un-paired it to my phone. I have no idea how to get it back without performing initial setup again. I don't really want to do that.

 

Is there any other way?

 

As a note, I still have it paired and connected via Bluetooth Classic. But I'd also prefer to have it connected via the Bluetooth Low Energy. Ya know. To save battery - and to not always have to have it connected via Bluetooth classic.

 

Thanks in advance.


When you say un-paired did you also remove it from your account?
A normal unpair through the phones BT only requires you to force a sync in the app, it can only be paired up through the app.

Now if the Blaze does not show up connected to your account, you did not unpair but removed it, and it will need to be setup again.

View best answer in original post

Best Answer
3 REPLIES 3

‎03-24-2016 05:54 - edited ‎03-24-2016 08:12

‎03-24-2016 05:54 - edited ‎03-24-2016 08:12

@czarcasm wrote:

Okay, well I didn't 'lose' Bluetooth pairing. I accidentally un-paired it to my phone. I have no idea how to get it back without performing initial setup again. I don't really want to do that.

 

Is there any other way?

 

As a note, I still have it paired and connected via Bluetooth Classic. But I'd also prefer to have it connected via the Bluetooth Low Energy. Ya know. To save battery - and to not always have to have it connected via Bluetooth classic.

 

Thanks in advance.


When you say un-paired did you also remove it from your account?
A normal unpair through the phones BT only requires you to force a sync in the app, it can only be paired up through the app.

Now if the Blaze does not show up connected to your account, you did not unpair but removed it, and it will need to be setup again.

Best Answer

‎03-24-2016 05:58 - edited ‎03-24-2016 06:20

In response to Rich_Laue

‎03-24-2016 05:58 - edited ‎03-24-2016 06:20

Right. Darn. I suppose that means I have to uninstall and reinstall the app then?

Uninstalling and reinstalling the app did indeed work. I didn't even need to re-do the setup (putting in the code on the phone/watch, etc.) Thanks for your guidance!

Best Answer
0 Votes

‎03-24-2016 08:14

In response to czarcasm

‎03-24-2016 08:14

Glad to here your back up.

Yes installing the app, logging into your account should be all that is needed to pair your tracker to the phone. The app gets everything it needs from your account settings.

Best Answer