11-25-2018
11:29
- last edited on
11-26-2018
14:23
by
YojanaFitbit
11-25-2018
11:29
- last edited on
11-26-2018
14:23
by
YojanaFitbit
Hello recently I tried using the GPS 'Run' feature (under exercise) but kept getting an error to check my Fitbit App (with no further instructions). I go to the app on my iPhone 8. It has no message or obvious error but will not allow my Blaze to connect to the phones GPS. I then look under my bluetooth connections (under settings) and the Bluetooth Classic is completely missing (this has happened before) so I shutdown the Blaze, restart, and it is back. However when I go to pair it to my iPhone there are two options under my phone bluetooth settings...Blaze and Blaze Classic. It has connected automatically to Blaze but despite my phone and watch being right next to each other when I try to pair to the Blaze classic I get an error reading make sure the Blaze is turned on and in range (it is). It will not connect to Blaze classic at all.
So...now I cannot use my watch/phone combo to get GPS accuracy (route maps) for my runs.
This is a feature I very much need and want. How to I fix this? Any suggestions?
Moderator edit: Updated subject for clarity.
11-26-2018 14:18 - edited 11-26-2018 14:21
11-26-2018 14:18 - edited 11-26-2018 14:21
Nice to see that you're digging into the Forums @stephs2125, let me give you a warm welcome to our Community.
Thanks for all the steps that you've done and for the details on your post. I'd suggest checking if your phone and Fitbit App are up to date. Then please try the following:
Bluetooth Classic feature is used only to control your music. Music control should work automatically after setting up your Blaze, so just follow these steps:
For more details about Music control check here: Why can't I control music with my Fitbit device?
Keep me posted.
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