Bluetooth issue with Samsung 8 and Fitbit Baze

[Joyce1921]

After months of Fitbit saying their engineers are working to resolve the issue between Samsung 8 and Fitbit Blaze. I think Fitbit should hire new engineers because nothing has changed. It is impossible to get the Blaze Classic and the Blaze to go into the Samsung 8+ Bluetooth. I still can't get my notifications to come in on my Blaze. Maybe it is time to consider another brand of smartwatch

[Rich_Laue]

Blaze Classic has nothing to do with notifications and only used for music control. 

The steps that fixed my Galaxy S8 or do you have the Samsung S8 these are different phones. 

Turned on all day sync

Turned always connected

Cleared the Fitbit app cache

Sent a test notification from the notification settings in the Fitbit app 

[Joyce1921]

Done all that and even Fitbit customer service couldn't make it work. They say their engineers are still working on this problem. Give up


Sent from my Samsung Galaxy smartphone.

[Krupa518]

I am having the same issue. I have a Samsung s8+ and i just spent the last 40 minutes chatting with Customer Support. We did all the steps multiple times and all I got was "This is a common issue that is being researched by the Engineers". I got a Case number and everything.

I am really getting frustrated because thats the reason why I got a fitbit. That and the health tracking. I feel if this continues they should replace it with another model. Obviously this one is defective. This is literally my 3rd or 4th fitbit replacement.

[AlejandraFitbit]

It's great to see you around @Krupa518, @Joyce1921 and @Rich_Laue thanks for stopping by.

If you still having issues with your trackers connecting with your Samsung Galaxy S8/S8+, I recommend taking a look at this post, where you will be able to see the last update about this issue.

See you around. 

[BigBlu]

Support  says its  a samsung issue...  this has been going on since may...  cmon get this issue  fixed  along with the battery issue...  bottom  line..  what the $#%^&*()_