help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth turns off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-21-2017 12:07

‎03-21-2017 12:07

My blaze with not remain connected via my Bluetooth. It keeps switching to off on watch then Bluetooth goes off on my phone. 

I then have to stop and restart app after turning both on to sync

Best Answer
0 Votes
2 REPLIES 2

‎03-21-2017 14:05

‎03-21-2017 14:05

Which Bluetooth connection are you talking about? The one required for synchronisation isn't capable of turning off so I assume you have an Android phone and are talking about music control?

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-28-2017 10:46

In response to MikeF

‎06-28-2017 10:46

Happens throughout the day on my basic Fitbit Flex, stops synchronising and wont update steps. I have to turn phone off to get over the logjam. Then I get the message 'your bluetooth is turned off' (it isnt). Android Motorola smartphone.

 

Any suggestions other than throwing it in the bin ?

 

Best Answer
0 Votes