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‎07-08-2016 16:34 - last edited on ‎11-09-2018 18:49 by Moderator Alum

‎07-08-2016 16:34 - last edited on ‎11-09-2018 18:49 by Moderator Alum

One of the buttons on my Fitbit blaze broke off and I checked the website to see if they sold just the frame but didn't have much success. I checked on Amazon but to my knowledge they are different brands or not from the Fitbit company. Can someone help? Thanks

 

 

Moderator edit: subject updated for clarity

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‎07-08-2016 17:29

‎07-08-2016 17:29

Welcome to the forums @SunsetRunner

 

If you're within the one year warranty and it was purchased from an authorized retailer, contact customer support at this link - click

 

There is a phone number for the USA, an online chat option and web based email for those out of the area.

 

There are always knock off products on the internet, but it's best to use the authentic parts to keep your warranty in effect.

 

Keep us informed.

Stepping in the U.S.A. since September 2013. Android 14

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‎07-11-2016 05:07

In response to Odyssey13

‎07-11-2016 05:07

Hello @SunsetRunner! it's great to have you here. 🙂 As @Odyssey13 mentioned get in touch with our support team they will be happy to review the warranty on your tracker. You can send them a photo of the damage to save some time. 

 

Let me know how it goes! 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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