Broken screen

[SteveyB]

Hi there, I've unfortunately fell over today, and I'm looking to replace the screen. Is this possible? I'm in the U.K.

thanks in advance 

[Rich_Laue · Accepted solution]

For some of the fitbit models i have seen screen and battery replacement videos, it's messy, but as for as Fitbit says it is not possible. 

I suggest reaching out to contact.fitbit.com 

[AlejandraFitbit]

A warm welcome to the Community @SteveyB and @Rich_Laue thanks for stopping by.

I would like to know if you have already contacted our support team? have you received a solution for your tracker's damage?

Hope to hear from you soon. 

[SteveyB]

Hi there!

Thank you for your reply. I have not contacted the support team as of yet, due to the damage being totally my fault as I tripped and broke the screen.

I will be in touch with them shortly if I cannot find a solution to see if they have a solution.

Steve

Get Outlook for iOS

[AlejandraFitbit]

That sounds great @SteveyB. If you contact support, let me know what options they offer you and if you receive a solution for this.

Catch you later.