help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Burn around The LEDs

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-13-2018 11:41

‎04-13-2018 11:41

I use my Fitbit Blaze everyday and take it off at night. This morning I woke up to what seems like a burn blister on the corner of the LED sensor. The area was red and very sore to the touch last night. Has anyone else had this problem?

Best Answer
0 Votes
3 REPLIES 3

‎04-14-2018 08:26

‎04-14-2018 08:26

A small percentage of people have sensitivities to metal, any kind of metal, and the contacts on the trackers. You are doing exactly the right thing by removing it. Short of placing a piece of tape over the sensor and contacts and removing it to charge, I can't offer a solution. 

Best Answer
0 Votes

‎04-14-2018 08:31

‎04-14-2018 08:31

@SunsetRunner ive had it since January 2017 and this is the first time it's happened so I think it's unlikely to be sensitivity to metal 
Best Answer
0 Votes

‎04-14-2018 08:41

In response to Edowney1

‎04-14-2018 08:41

It's possible a combination of sweat and wearing it a little tight may have caused it. Stop wearing it until your skin clears, clean the back with an alcohol swab and try wearing it a little loser. Activity during the day could have caused it to tighten and press harder against the skin. Also look for any slight damage around the sensors.

Best Answer
0 Votes