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Burnt wrist

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‎01-04-2017 19:38

‎01-04-2017 19:38

I woke up to my fitbit blaze burning my wrist. I took it off as quickly as I could and the watch was so hot I could barely touch it. When it cooled off I touched the buttons and the screen lights up but doesn't show anything.  I put it on the charger and it doesn't show to be charging and after a few minutes on the charger was very very hot again. I attempted to turn it off and I am letting it set over night to see if it will turn on in the morning but I'm kind of hesitant to put it back on. It's like a bad sunburn!  Ouch!

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‎01-04-2017 23:23

‎01-04-2017 23:23

IM sorry it sounds as if something is wrong, have you contacted.fitbit.com ye? Link can be found in the top right, click "?", or under hrlp in the App

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‎01-05-2017 03:52

In response to Rich_Laue

‎01-05-2017 03:52

Yes I have sent an email to customer support 

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