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FitBit Blaze not syncing

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‎01-04-2017 15:43 - last edited on ‎12-25-2018 18:13 by Moderator Alum

‎01-04-2017 15:43 - last edited on ‎12-25-2018 18:13 by Moderator Alum

Started with the fact that the time was incorrect.  In looking for a solution here I found all these issues with syncing which I did not seem to have but I did have an issue updating the software.  I have disconnected bluetooth, fogot the device, powered fitbit on and off, etc...  everything step by step. It will not in anyway communicate with my Apple 6 phone now.  At end of my rope at this point. 

 

 

Moderator edit: subject updated for clarity 

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‎01-05-2017 03:11

‎01-05-2017 03:11

A warm welcome to the Community @bsc0711. Thanks for troubleshooting this inconvenience by yourself. I would like to know if you keep having problems updating your tracker's firmware? If you do, I recommend restarting the tracker and follow the instructions provided in the How do I update my tracker's firmware? post. Once you do this, the time will be corrected.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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