12-01-2019
20:29
- last edited on
12-02-2019
12:01
by
RicardoFitbit
12-01-2019
20:29
- last edited on
12-02-2019
12:01
by
RicardoFitbit
Buttons are not working. Can't get back to clack face if I do anything else on my blaze.
Moderator edit: Subject for clarity
12-02-2019 12:01 - edited 12-02-2019 12:03
12-02-2019 12:01 - edited 12-02-2019 12:03
Hi @Blakwolf31, welcome to the Community Forums!
Thanks for bringing this to my attention. If your device's buttons aren't working, you may be able to remove dust or dirt by gently using a toothpick around them. If this process doesn't improve the buttons performance, you can try to clear debris using canned air. Hold the device at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.
Also, if you haven't already done so please try our restart process following the next steps:
Keep me posted and let me know if you need further assistance.