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Call ID not working properly

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‎06-04-2019 21:07 - last edited on ‎06-11-2019 16:55 by Moderator Alum

‎06-04-2019 21:07 - last edited on ‎06-11-2019 16:55 by Moderator Alum

Until recently when I got a call from someone in my contacts my Blaze would tell me who was calling.  It has stopped doing that, every call come thru as unknown now.  Anyone know what happened or know how to fix this?

 

 

Moderator edit: subject updated for clarity 

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‎06-11-2019 17:01 - edited ‎06-11-2019 17:02

‎06-11-2019 17:01 - edited ‎06-11-2019 17:02

Hello @Blazemomma, welcome to the Community forums, it's good to see you around. 

 

I'm sorry for the late reply and to see that you've been having trouble with the Caller ID. Before considering other options, please make sure to try to restart your device following these steps, and check if you continue to experience the same problem with the Caller ID.  

 

Also, check on your phone's setting's, under Apps, and make sure that all the authorizations are activated for Fitbit, and that you have notifications set to Show rather than Hide. 

 

Keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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