06-05-2017 20:42
06-05-2017 20:42
My blaze suddenly read me 1830 calories burn when I just wear it on. This is not happen first time. Sometimes it read me few thousand steps walked when I just wore it about 5 mins. What is happening to my blaze? Thanks.
06-06-2017 10:44
06-06-2017 10:44
Hi there @Janiceml. Good to see you in the Community Forums!
I'd like to let you know that when it comes to calories burned, if you put your tracker on in the morning after waking up and you see calories, this is because of your BMR. The BMR is the calculation of your body burning calories for it's vital functions such as breathing, your heart pumping, your brain working, etc. Even if you're not wearing your tracker, your dashboard will estimate this based on your height, weight, age, gender, etc.
Now, for the steps, this is something strange. It could be that you leave your tracker on something that gets any sort of vibration and this could cause your tracker to falsely record steps. Just to make sure, I would recommend restarting your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and after that, keep an eye on it and see how it goes.
Let me know if you need more help with this!
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06-07-2017 19:34
06-07-2017 19:34
Hi Ferdinand,
i usually off my Blaze before sleep. When calories burn I just wear it about 5 mins. Already restart it and keep monitor see whether it will happen again. Thanks.
06-08-2017 05:19
06-08-2017 05:19
Thanks for getting back @Janiceml!
And yes, even if you turn your tracker off during the night, your dashboard will calculate your BMR based on the personal information you provided when you set up your account so regardless of if you have the tracker on or not or if it's working or turned off, it will still count an estimation (because it is not on you to count your real calorie burn) of the calories you would have burn while you were not using it just for your for your vital functions on your body.
Let me know how it goes after restarting it!
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