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Calories reset

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‎12-07-2016 02:53

‎12-07-2016 02:53

I just changed my Fitbit from the Surge to the the Blaze device. On my new  Blaze device for some reason my daily calories don't reset at midnight as it should and did with my old Surge device.

They just keep accumulating.

Please, can anyone tell me how to fix this? 

Regards

Tess

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4 REPLIES 4

‎12-08-2016 00:39

‎12-08-2016 00:39

I've seen similar posts where this problem was fixed by restarting the fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

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‎12-08-2016 02:24 - edited ‎12-08-2016 02:27

In response to SteveH

‎12-08-2016 02:24 - edited ‎12-08-2016 02:27

Thank you.

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‎12-08-2016 02:25 - edited ‎12-08-2016 02:28

In response to SteveH

‎12-08-2016 02:25 - edited ‎12-08-2016 02:28

It reset eventually.

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‎12-08-2016 12:55

In response to TessSlav

‎12-08-2016 12:55

@TessSlav welcome to the forums! That's pretty odd. This should be avoided in the future by restarting your tracker just like @SteveH suggested. Please post back if you notice this happening again.

 

Good luck! Smiley Happy

Mariam | Community Moderator, Fitbit

Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

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