Can't get notification set up done

[Anneleen1]

It is inpossible for me to set up my notifications of SMS. I always get the same screen ( see picture). i have tried the tips and tricks and i restarted the watch, bluetooth, and app but nothing works. Can someone help me ? can't get further than this screen

[SunsetRunner]

Is the device you are trying to sync to a supported device?

iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf

Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf

Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf

[Rich_Laue]

I would remove the app from your phone and install fresh.. You should be seeing something like this.  I'm on Android so yours might be a little different but not that much. 

[Anneleen1]

Yes I do , I have a huawei p8

[Anneleen1]

I have already done that, I tried to remove the app etc.. it do works on my brothers iphone so I think there is somehting wrong with the app??

[Rich_Laue]

I keep seeing your phone mentioned as having problems, is it compatable with fitbit. Www.fitbit.com/devices.
If your brothers e is around, tell it's BT to forget. Youb)