Can't setup my Blaze again

[ElaineAltman]

I'm very frustrated with my Blaze.  I've only had it for a little over a year.  It hasn't synced since April.  There's an "update tracker" message on my app and I've tried to do that several times (on several different days).  My iOS is updated (checked it a few minutes ago), the Blaze is plugged into my computer, my phone is right next to it.  I've gone through all the steps that it says, like turn off Bluetooth, remove the device, etc.  The phone will not find the Blaze.  The phone is 100% charged (I just took it off the charger).  I tried syncing it with my Surface (which is not even a month old-brand new).  I don't know what else to do at this point.  Any suggestions?

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to see you around @ElaineAltman.

Thanks for troubleshooting this by yourself. Please confirm you are doing the following from the Fitbit app in order to add your Blaze again:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Hope to hear from you soon.