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Can't setup

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‎03-30-2016 10:55 - last edited on ‎03-30-2016 11:15 by Moderator Alum

‎03-30-2016 10:55 - last edited on ‎03-30-2016 11:15 by Moderator Alum

I just bought the blaze but can't set it up cause it won't pair. Any solutions? Thanks!

 

 

Moderator Edit: Subject for Clarity

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3 REPLIES 3

‎03-30-2016 11:14

‎03-30-2016 11:14

Welcome to the Community @AdamStJoe11. If you are having problems setting up your tracker, please verify that you have a Compatible Mobile Device. If you do, follow the Setup Procedure from your Android Fitbit app. Keep in mind that you can also try this procedure from a Computer.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-30-2016 11:41

In response to AlejandraFitbit

‎03-30-2016 11:41

It is still not working. It logged on to my computer but now it will not
update and still will not sync to my phone and both are compatible with it.
Lost.
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‎04-05-2016 13:10

In response to AdamStJoe11

‎04-05-2016 13:10

Hello @AdamStJoe11! if your tracker is not syncing after the troubleshoot, please contact customer support, they will be glad to assist you! 🙂 

 

Keep me posted! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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