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Can't sync my Blaze

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‎04-17-2016 20:16 - last edited on ‎04-18-2016 07:05 by Moderator Alum

‎04-17-2016 20:16 - last edited on ‎04-18-2016 07:05 by Moderator Alum

I tried it too, and I did it over and over again for half an hour! Nothing happened! It still says: "Go to fitbit.com/setup" or whatever. It's so annoying!

 

 

Moderator Edit: Capitals and Subject

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‎04-18-2016 07:04

‎04-18-2016 07:04

Welcome to the Community @Donkeyblaze. If your tracker is not syncing, I recommend verifying that your tracker is paired, if it is not follow the Setup Procedure. If it is already paired, follow the Syncing Troubleshoot.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-29-2016 07:46 - edited ‎04-29-2016 07:46

In response to AlejandraFitbit

‎04-29-2016 07:46 - edited ‎04-29-2016 07:46

I can't synchronize my Blaze to PC (Windows7). It wants a dongle to be connected, but I read on the fitbit.com that it should synchronize by USB cable. I connect it by the cable, but it's the same situation. Is it possible to resolve this problem?

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